Boss96 Privacy Policy — How We Protect Your Information
User privacy is a top priority at boss96. This policy outlines the types of information we collect, how it is used, and the steps we take to keep your data safe.
What information do we collect from you?
When you register or use the boss96 platform, we collect several categories of information to ensure smooth and secure service. This information is collected directly from you or automatically during your use of the platform.
Account information: Full name, email address, Malaysian mobile number and the password created during registration. This information is used to identify your account and allow you to log in.
Payment information: Transaction details including the payment method used (FPX, e-wallet), amounts in MYR and records of deposits or withdrawals. We do not directly store your credit card numbers or full banking details.
Device and browser information: Device type, operating system, browser type, IP address and general location data. This information helps us detect suspicious login attempts and optimise the platform across different screen sizes.
Usage data: Records of in-platform activity such as games played, session duration, visit frequency and features used. This data is analysed in aggregate to improve the user experience.
- Account registration information
- Transaction records in MYR
- Device and browser data
- Cookies and session data
- Gaming activity history
What is this information used for?
Account Management
The information you provide is used to create and maintain your account, verify your identity, process deposits and withdrawals in MYR, and grant access to all boss96 platform features.
Service Improvements
Usage data is analysed to understand how users interact with the platform, identify technical issues, and develop new features better suited to the needs of Malaysian users.
Platform Security
Device information and account activity are used to detect fraud, unauthorised access attempts, and suspicious behaviour. This protects all boss96 users from security threats.
Cookies and tracking — what goes on behind the scenes
Boss96 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small files stored in your browser when you visit a website.
Session cookies: Keeps you logged in during an active session without requiring you to re-enter your password each time. These cookies are automatically deleted when you close your browser.
Preference cookies: Saves your preferences such as interface language and display settings so your experience is consistent on future visits.
Analytics cookies: Collects anonymised usage data to help us understand which parts of the platform are most used and which areas need improvement.
You can manage or delete cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of some parts of the platform.
Data storage, security, and who can access it
Technical Security
All boss96 user data is stored on servers protected with industry-standard encryption. Every login session and financial transaction uses SSL encryption protocols to ensure your information cannot be intercepted by unauthorised parties.
Access to user data on our end is restricted to staff who require it to perform their duties, and all access is logged for audit purposes.
Third-Party Sharing
Boss96 does not sell, rent or share users' personal information with third parties for marketing purposes. However, we may share necessary information with:
- Payment providers for processing MYR transactions
- Legal authorities where required under Malaysian law
- Technical service partners who support platform operations under strict confidentiality agreements
Your rights as a user — you have the right to know and to act
As a boss96 user, you have certain rights regarding your personal data. We respect these rights and will help you exercise them promptly.
You have the right to know what personal data we hold about you and how it is used. Contact support to request a copy of your data report.
If the information we hold is inaccurate or out of date, you have the right to request a correction via your account settings or by contacting our support team.
You may request deletion of your personal data by closing your boss96 account. Certain data may be retained for a prescribed period to comply with legal requirements.
You may object to the use of your data for specific purposes, such as marketing communications. Any such request will be processed within a reasonable timeframe.
For any questions about your data privacy or to exercise any of the rights above, please contact the boss96 support team via:
Email: [email protected]
We will respond to privacy-related requests within 7 business days.
Policy changes and how we notify you
Boss96 reserves the right to update or amend this Privacy Policy at any time to reflect changes in platform practices, legal requirements or service improvements. Any amendments take effect immediately upon publication on this page.
When significant changes are made, we will notify users via an in-platform notice or their registered email. It is your responsibility to review this page periodically to stay informed of the latest policy in effect.
Continued use of the boss96 platform after any amendment is published constitutes acceptance of the updated policy. If you disagree with any changes, you have the right to close your account.
This Privacy Policy was last updated in 2026.